Shipping and returns

Please anticipate a 1–3-day processing delay as we observe social distancing and keep our team safe. Order processing occurs Monday through Saturday, excluding major holidays.

Questions? Contact us at (305) 900-6687

customercare@catalinajaramillo.us

USPS Priority Mail
Cost: $10
Delivery time*: 1-2 days *

*Time stated in business days, excluding weekends and holidays. Delivery times are estimates to most addresses.

Delivery to Alaska, Hawaii, & most U.S. Territories:
USPS Priority Cost: FREE!
Delivery time: 2-5 business days

Shipping delays may occur due to inclement weather and the impact of Covid-19.

Shipping Days: Monday thru Saturday, excluding U.S. federal holidays. Please note, shipping time is based on business days only. (Sunday is not counted as a business day.)

Undeliverable packages: Refused shipments and packages that have failed delivery will be returned to New Heaven USA and assessed a $10 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout and will be subtracted from any refund.